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Share and succeed: the development of knowledge sharing and brokerage in data teams’ network structures

机译:分享并成功:数据团队网络结构中知识共享和经纪的发展

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摘要

The data team intervention was designed to support Dutch secondary schools in using data while developing a solution to an educational problem. A data team can build school-wide capacity for data use through knowledge sharing among data team members, and knowledge brokerage between the team and other colleagues. The goal of this mixed-methods study is to understand how knowledge sharing and brokerage regarding data use and an educational problem changed over time. Social network data were collected twice at eight schools. These data were used to analyse (1) how well team members were connected with each other (density), (2) whether team members’ relationships were mutual (reciprocity) and (3) whether all team members were equally important for the data team network (centralisation). Moreover, different types of knowledge brokering (inward, outward and forward) were examined to further understand knowledge exchange between data team members and their colleagues. Qualitative data were analysed to triangulate these findings for four particular cases. Among other things, findings illustrated that while knowledge sharing and knowledge brokerage both changed over time, there were considerable differences between teams in the extent and direction of change. It appeared that the dissemination of knowledge within the organisation requires more explicit attention.
机译:数据团队的干预旨在支持荷兰中学在开发解决教育问题的解决方案时使用数据。数据团队可以通过数据团队成员之间的知识共享以及团队与其他同事之间的知识中介,来建立学校范围内的数据使用能力。这项混合方法研究的目的是了解有关数据使用和教育问题的知识共享和中介是如何随时间变化的。在八所学校中两次收集了社交网络数据。这些数据用于分析(1)团队成员之间的相互联系程度(密度),(2)团队成员之间的关系是否相互(互惠)以及(3)所有团队成员对于数据团队是否同样重要网络(集中化)。此外,还研究了不同类型的知识代理(向内,向外和向前),以进一步了解数据团队成员与其同事之间的知识交换。分析定性数据以对四个特定案例的这些发现进行三角测量。除其他外,研究结果表明,尽管知识共享和知识中介都随时间而变化,但团队之间在变化的程度和方向上存在相当大的差异。似乎需要在组织内部传播知识。

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